Getting Customers to their Happy Place with Microsoft Dynamics CRM

Getting Customers to their Happy Place with Microsoft Dynamics CRM

Getting Customers to their Happy Place with Microsoft Dynamics CRM

The onset of social media and mobile technology coming together have completely impacted our human behavior - including our trust systems. It's important to reach your customers where they're at and on the media channels they're using to build a trusting relationship. Microsoft Dynamics CRM can help you help your customers get to their happy place.

By Vocalcom

Realizing the Impact of Employee Retention and Recognition

Any customer-savvy call center manager knows that his or her employees are not just numbers or statistics. Your staff – no matter how big or small – comprises the heart of your business. It’s one of your company’s most valuable assets (after all, the way you treat your employees is a future reflection of how they will treat your customers)....
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