Getting Started with Online Retail (Featuring Shopify)

Getting Started with Online Retail (Featuring Shopify)

Getting Started with Online Retail (Featuring Shopify)

According to Forrester, e-retail sales in the US are expected to grow 57% in the next few years. For small businesses, this represents an opportunity to get new customers or reach your existing ones in different ways. Shopify joined the Google Small Business Community on February 26 at 1 PM PT to discuss how you can expand your business by getting started with online retail. Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Study Shows Social Media on the Rise in Contact Centers

As social media use continues to grow amongst consumers, call centers are no longer able to sit back and watch. Although social media was reported to be a lower priority this year in terms of call center solutions, a recent study by Deloitte Consulting indicates that this is no longer proving true. In fact, its use in the contact center...
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