Getting Started with SAP Cloud Appliance Library: Configuring your SAP CAL Account

Getting Started with SAP Cloud Appliance Library: Configuring your SAP CAL Account

Getting Started with SAP Cloud Appliance Library: Configuring your SAP CAL Account

Welcome to the eLearning videos on SAP Cloud Appliance Library (SAP CAL). In this video, we will show you how-to: (1) create your SAP Service ID user account to login to SAP CAL – you may also use your existing SAP Store account or SCN account, (2) login to SAP CAL for the first time and (3) configure your AWS and Azure accounts within SAP CAL. SAP CAL is the easiest and fastest way to consume SAP on-premise apps in the cloud. It enables you to instantly deploy your SAP apps in the cloud (within minutes) and provides access to a centralized cloud repository of pre-configured SAP solutions. SAP CAL Landing Page: https://cal.sap.com

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New Global Contact Center Report Reveals Key Industry Insights

The contact center of the future is going to require a significant balance between utilizing the latest technology and keeping customers engaged and agents happy, according to a new 2013 Global Contact Center Benchmarking Report. The report – based off of a survey commissioned by Dimension Data – questioned 817 participants across 11 business sectors from 79 countries, ensuring that...
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