Go Under the Covers with the Salesforce1 Platform

Go Under the Covers with the Salesforce1 Platform

Go Under the Covers with the Salesforce1 Platform

The new Salesforce1 is the next big thing in mobile app development. Come listen to Scott Holden and Andrew Waite, VPs of the Salesforce1Platform, give us a behind the scenes look at the making of the next generation of the Salesforce1 Platform.

By Vocalcom

5 Ways to Use IVR Systems to Drive Great Customer Experiences

Automated customer service is increasingly becoming the future of customer experience. As customers continue to seek timesaving options that still deliver efficient service, brands are challenged to meet such demand with advanced technology and optimized contact center practices. One such practice is the adoption of IVR systems, or interactive voice response, which are essentially telephony menu systems that use either...
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