Google Glass Demo - DiscoverSimple Assist

Google Glass Demo - DiscoverSimple Assist

Google Glass Demo - DiscoverSimple Assist

This demo uses the latest smart glass like Google Glass to enable a hands-free laptop repair scenario powered by SAP API management and SAP Gateway with connectivity through Cloud to SAP systems (like SAP business suite) to retrieve laptop details, repair steps, parts inventory and order missing parts real-time. The app also displays the powerful 3D laptop model with repair instructions and parts inventory level. SAP API Management makes digital access simple, scalable and secure, so customers can share digital assets and processes beyond traditional applications and websites. The SAP Gateway technology enables development of innovative solutions with "Anywhere World Class UX" on cutting edge devices and can seamlessly provide APIs via the SAP API management solution. This demo app was jointly developed by SAP and partner Quantilus.

By Vocalcom

The Cloud: The Best Navigational Tool for Today's Complex Customer Landscape

Now more than ever, business executives are asking themselves how they can best deliver customer service in an ever-changing technology ecosystem. Combined with such things as vendor mergers and acquisitions, a rising importance of social computing and new cloud call center solutions, customer service executives have witnessed the rise of revolutionary new opportunities. Despite this, it can be difficult to...
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