Google+ Hangout: Organizational Adoption and Accountability

Google+ Hangout: Organizational Adoption and Accountability

Google+ Hangout: Organizational Adoption and Accountability

Join the CX Experts as they discuss Organizational Adoption and Accountability.  Topics will include Organizational Maturity, Reward / Recognition, and the Remote Workforce.

By Vocalcom

Benefits of a Virtual Call Center vs. Outsourcing

A recent article from NPR discusses how American companies are increasingly looking to virtual call centers versus outsourcing options to provide customer service. In the past, companies might have been tempted to first turn towards outsourcing their customer service operations; however today, non-traditional methods have shown to be a more popular and effective approach. Virtual call centers provide many benefits,...
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