Call Center Software

Google+ Hangout with the CX Experts: Customer-Centirc Culture

Google+ Hangout with the CX Experts: Customer-Centirc Culture

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Google+ Hangout with the CX Experts: Customer-Centirc Culture

Join the CX Experts as they discuss Customer-Centric Culture.  The discussion will focus on creating / nurturing culture within an organization, and additionally, the practices and standards that encourage all employees to focus on delivering outstanding customer experiences.

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Make Your Customers Feel Like Number One

Posted in : Customer Service August 19 2014
There is no such thing as “one size fits all” when it comes to customer service. In today’s increasingly digital world, consumers are quickly getting used to the idea of customizing their experiences – be it by streaming episodes On Demand on Netflix or marking a song “thumbs-up” on Pandora Radio. So, why should your call center solutions be any...
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