Groupama iPhone app - insurance customer service

Groupama iPhone app - insurance customer service

Groupama iPhone app - insurance customer service

Demonstration of the iPhone application for insurance customer service, developed for Groupama by sgli group & Avencall

By Vocalcom

Live Chat Delivers Excellent Customer Service

Digital customer service is mainstream nowadays, with customers able to contact businesses through more touchpoints than ever before. However, the way in which these channels are used and eventually ranked for preference by consumers seems to change as rapidly as the technology driving them. Social media is more popular than ever with customers, but live chat-whether it be textual, audio,...
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