Grow your Business with Customer Service

Grow your Business with Customer Service

Grow your Business with Customer Service

What’s the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on. Hear from our panel of fast-growing companies how offering fast, awesome customer service helped them succeed in a competitive marketplace.

By Vocalcom

So what is your Contact Centre New Years Resolution ?

As we say goodbye to 2015, and hello to 2016 we all make those New Years resolutions. Why not do the same thing for your Contact Centre? Contact Centres have ridden the recession and we've come out of the other side stronger, but has your technology stood still or moved with the times? Have you upgraded, renewed, or even reviewed,...
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