Grow your Business with Customer Service

Grow your Business with Customer Service

Grow your Business with Customer Service

What’s the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on. Hear from our panel of fast-growing companies how offering fast, awesome customer service helped them succeed in a competitive marketplace.

By Vocalcom

6 Key Benefits of CRM in the Contact Center

Understanding customers these days requires more than listening to their feedback or resolving a one-time problem. To stay competitive, companies need a 360-degree view of their customers: their full history with the brand, from purchases to service requests and every detail that makes their business so valuable to the company. Many would claim that CRM software solutions play a critical...
View Full Article