Hangout on Air: Ask the SBA Administrator

Hangout on Air: Ask the SBA Administrator

Hangout on Air: Ask the SBA Administrator

Maria Contreras-Sweet, leader of the +U.S. Small Business Administration and the voice of small business in President Obama’s Cabinet, will join the Google Small Business Community (http://goo.gl/1Zd9D5) ​on August 27th at 4:30 PM ET / 1:30 PM PT for a live Hangout on Air answering questions about how SBA can help you start and grow your business. RSVP and submit your questions from now up until the day and hour of the Hangout. *Note: This is a live event.*

By Vocalcom

10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
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