Hangout on Air: Ask the SBA Administrator

Hangout on Air: Ask the SBA Administrator

Hangout on Air: Ask the SBA Administrator

Maria Contreras-Sweet, leader of the +U.S. Small Business Administration and the voice of small business in President Obama’s Cabinet, will join the Google Small Business Community (http://goo.gl/1Zd9D5) ​on August 27th at 4:30 PM ET / 1:30 PM PT for a live Hangout on Air answering questions about how SBA can help you start and grow your business. RSVP and submit your questions from now up until the day and hour of the Hangout. *Note: This is a live event.*

By Vocalcom

5 Essential Rules for Omnichannel Success

When “omnichannel” first became a customer service buzzword a few years ago, many brands rushed to offer service on more channels. However, as every successful company would acknowledge, merely adding new channels is not enough to satisfy customers. The key to an efficient omnichannel strategy lies in being perceptive to customers’ ever-changing needs and serving them on the channels they...
View Full Article