Happy Holidays from Dialogic

Happy Holidays from Dialogic

Happy Holidays from Dialogic

Our holiday wish for you this year and for 2015.

By Vocalcom

Engaging Millennial Customers

As described in the previous blog post, millennial customers, also known as Generation Y, show great demand for omnichannel customer service, have a preference for mobile engagement, and have the power to serve as great brand advocates when companies deliver great service. So how can companies engage this digital generation? Be conversational and a little bit personal. A recent survey...
View Full Article