Happy Holidays from eGain (2014)

Happy Holidays from eGain (2014)

Happy Holidays from eGain (2014)

A holiday greeting, from us to you!

By Vocalcom

6 Omnichannel Customer Trends Every Brand Should Recognize

Omnichannel is the rule for customer experience these days, but does your brand know how best to engage your customers? It’s not enough to know which channels they use--what matters is understanding how they interact with your brand. Here are six omnichannel customer trends every brand should recognize in order to deliver great experiences. Research online and purchase in-store More...
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