Health Care Acceleration Challenge Finalists

Health Care Acceleration Challenge Finalists

Health Care Acceleration Challenge Finalists

Harvard Business and Medical Schools are excited to announce the four finalists for the Health Acceleration Challenge. The goal was to find successful innovations that, if widely adopted, could dramatically change health care delivery in the US. Learn more at: openforum.hbs.org Congratulations to: • Christopher Godfrey of Bloodbuy • Christopher Landrigan, Nancy Spector, Daniel West, Raj Srivastiva, Amy Starmer, and Theodore Sectish of the I-PASS team • Danielle Eldredge of Medalogix • John Moore of Twine Health

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Achieving a Mobile-Minded Contact Center is Easier Than You Think

Smartphones, tablets and other smart devices enable contact center managers to stay constantly connected, enabling them to be fully engaged with their operations while being on the road, out of the office or checking up on other workstations, for example. These devices can be optimized with a fully functioning, unified dashboard that monitors key performance indicators (KPIs), call volume, queue...
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