Health Care Acceleration Challenge Finalists

Health Care Acceleration Challenge Finalists

Health Care Acceleration Challenge Finalists

Harvard Business and Medical Schools are excited to announce the four finalists for the Health Acceleration Challenge. The goal was to find successful innovations that, if widely adopted, could dramatically change health care delivery in the US. Learn more at: openforum.hbs.org Congratulations to: • Christopher Godfrey of Bloodbuy • Christopher Landrigan, Nancy Spector, Daniel West, Raj Srivastiva, Amy Starmer, and Theodore Sectish of the I-PASS team • Danielle Eldredge of Medalogix • John Moore of Twine Health

By Vocalcom

Social Media: A Core Business Element for Contact Center Success

Customer experience management is critical to a company’s success. A large part of this involves tailoring service programs to incorporate channels of communication based on individual customer’s preferences. One such channel is social media – and it’s becoming increasingly popular. In a recent survey commissioned by market research firm Aberdeen Group on trends impacting contact center services, it was found...
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