Henry Mayo: Improving physician efficiency with the Internet of Things

Henry Mayo: Improving physician efficiency with the Internet of Things

Henry Mayo: Improving physician efficiency with the Internet of Things

Henry Mayo Newhall Hospital in Valencia, Calif., wanted to enable doctors to spend less time at computers and more time at the bedside. The hospital created an intelligent system based on Microsoft technologies that vastly speeds up access to patient data. The system connects new thin-client devices and its physicians' own devices to existing datacenters and systems, creating anywhere, anytime access to data — from patient records to test results, prescriptions and more. By focusing on this one aspect of its business, the hospital is able to provide better care while vastly improving doctor efficiency.

By Vocalcom

Don't Make Your Customers Think - The Effortless Customer Service Experience

Many companies heavily invested in customer service take the approach of pleasing their customers as much as possible. Indeed, it may seem that offering constant discounts, sending thank-you messages or simply being extra gracious on the phone are all key to maintaining customer loyalty. These steps may be important, but what many companies do not realize is that constantly delighting...
View Full Article