Hero K12 Story teaser 1

Hero K12 Story teaser 1

Hero K12 Story teaser 1

Be inspired by Hero K12, a Marketo customer, who is helping educators build a better tomorrow for students starting today. Allowing for recognition of students in a positive way, Hero K12 helps create opportunities for believing in children struggling to believe in themselves. View the teaser trailer to get excited about the inspiration premiering at Summit!

By Vocalcom

Giving a New Meaning to the Customer Experience

As call center agents know, there is a lot more to customer service than merely picking up the phone and going through the motions. Agents need to be in tune to basic cultural and geographic sensitivities. For foreign agents who are not completely immersed in a country’s culture, however, this can be very difficult—especially if you operate on a 12-hour...
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