Hero K12 Story: Video 2

Hero K12 Story: Video 2

Hero K12 Story: Video 2

Looking to be inspired? Hero K12, a Marketo customer, is partnering with school administrators, teachers and students to improve school culture and empower all to succeed. View this video to hear one school’s story and then join us at Summit to learn more!

By Vocalcom

5 Tips for Communicating with Unhappy Customers

In today’s omnichannel world, customers have many ways to engage with a brand. When they have a great experience, chances are that they’ll spread the word, and social media platforms play a great role in delivering such messages. But what happens when a customer has a less-than-stellar experience, or even a downright poor one? In difficult situations, a customer service...
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