Hierarchical Security Modelling in Microsoft Dynamics CRM 2015

Hierarchical Security Modelling in Microsoft Dynamics CRM 2015

Hierarchical Security Modelling in Microsoft Dynamics CRM 2015

In this short video Brandon Simons shows you new enhancements in Microsoft Dynamics CRM 2015 that make modeling the security needs of your business less challenging and more maintainable. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx. Also see - http://go.microsoft.com/fwlink/?LinkId=394323.

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Personalizing the Customer Relationship through your Call Center Application

Amazon defined the true meaning of personalization nearly two decades ago when it started making product suggestions to customers and site visitors based on their past behavior. Since then, most companies have tried in some way to incorporate personalization into their customer experience. As a journey rather than a destination, achieving this is a work in progress. However, successful personalization...
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