High Level Overview of Media Server Interfaces: Journey to Media Server Enlightenment

High Level Overview of Media Server Interfaces: Journey to Media Server Enlightenment

High Level Overview of Media Server Interfaces: Journey to Media Server Enlightenment

In this video Dan will be performing an overview on the various interfaces that can be used to control the Dialogic PowerMedia XMS. He will introduce and compare each of the 5 main interfaces (MSML, JSR309, REST, VXML and NETANN). To for links to the web sites shown or participate in the discussion on “Which interface are you using/interested in most?” Visit the Blog Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx PowerMedia XMS Bookshelf - http://www.dialogic.com/en/manuals/xms/xms2.3.aspx For new episodes, subscribe here! http://www.youtube.com/subscription_center?add_user=dialogiccorp Follow Dialogic on Twitter https://twitter.com/Dialogic Follow Dan Wolanski on Twitter: https://twitter.com/Dan_Wolanski Visit the Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx Like us on Facebook https://www.facebook.com/DialogicInc Follow Dialogic on LinkedIn: http://www.linkedin.com/company/dialogic?trk=fc_badge Follow Dialogic on Google+: https://plus.google.com/s/Dialogic%2C%20Inc#s/Dialogic,%20Inc

By Vocalcom

Best Practices for Social Media Use in the Call Center

Over the years, call center agents have quickly moved from simple telephone solutions to e-mail, Web chat and more, and now, social media is becoming the latest go-to method of communication for consumers. In fact, it’s estimated that within five years, product-based social media interactions will be equivalent to that of phone interactions, according to DMG Consulting, with 70 to...
View Full Article