Holiday Marketing in a Minute

Holiday Marketing in a Minute

Holiday Marketing in a Minute

According to Twitter, 95% of their users are planning to shop at small retailers this holiday season. Watch this highlight reel of our Hangout on Air with Twitter. You can find the full Hangout on Air here: http://youtu.be/4dkDoXhjXME Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Don't Underestimate the Power of Online Service for Older Customers

The telephone still stands as the preferred method of communication for older consumers; however, the right call center software solution can be the key needed to bringing more of these traditional individuals over into the online realm. Confusion and usability are often cited as top reasons for older customers staying away from online service, but a recent study by Forrester...
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