Holiday Marketing in a Minute

Holiday Marketing in a Minute

Holiday Marketing in a Minute

According to Twitter, 95% of their users are planning to shop at small retailers this holiday season. Watch this highlight reel of our Hangout on Air with Twitter. You can find the full Hangout on Air here: http://youtu.be/4dkDoXhjXME Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

5 Metrics to Measure for Excellent Customer Service

Customer satisfaction remains a top priority for businesses these days, as statistics continue to show how critical it is to deliver great customer experiences. A Right Now study found that 55% of those surveyed claim easy access to information and customer support can make them love a brand, while 86% are willing to pay up to 25% more for a...
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