Holiday Trends for Small Business

Holiday Trends for Small Business

Holiday Trends for Small Business

Joe DeMike from the Google Global Customer Experience team gave us some excellent advice on building your game plan for business success this holiday season using mobile trends, remarketing, incentives and breadcrumbs. Join the Google Small Business Community: http://g.co/GSBC

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6 Tips for Optimizing the Live Chat Experience

While the omnichannel approach makes it easier than ever to engage customers, few channels match the potential of live chat for delivering both great service and increased sales. As a convenient and personalized channel that offers support when customers need it most, live chat is ideal for offering timely and detailed solutions and assisting customers who might otherwise abandon a purchase....
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