Holiday Trends for Small Business

Holiday Trends for Small Business

Holiday Trends for Small Business

Joe DeMike from the Google Global Customer Experience team gave us some excellent advice on building your game plan for business success this holiday season using mobile trends, remarketing, incentives and breadcrumbs. Join the Google Small Business Community: http://g.co/GSBC

By Vocalcom

What Call Center Managers Can Learn from QSR Customer Spending

Everyone likes good service, but for quick-serve restaurants (QSRs), quality service is core to their business model. According to the Empathica Quick Serve Restaurant Benchmark Survey, highly satisfied customers not only return to QSRs often, but they are four times more likely to recommend their favorite restaurant to family, friends or colleagues. Needless to say, it’s critical that QSRs do...
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