How BMC Software Achieves Smart Sales Transformation

How BMC Software Achieves Smart Sales Transformation

How BMC Software Achieves Smart Sales Transformation

Progressive sales organizations have adapted to the current shift in the mind(set) of their buyers and already anticipate the next change. Combining smart sales software with deep sales methodology embedded in Salesforce is providing these market leaders with a dramatic competitive advantage. In this session, a visionary sales leader of a world-class company, Christophe Bodin, Senior Vice President, World Wide Field Operations and Strategy at BMC Software, shares his vision and tells his story. He will describe how BMC is using Salesforce and Dealmaker, from The TAS Group, to transform the sales organization to outpace the competition for rapid growth. Christophe will be joined by Donal Daly, CEO of The TAS Group and author of Account Planning in Salesforce.

By Vocalcom

5 Ways Big Data Can Improve the Customer Experience

Brands nowadays collect a tremendous amount of data on their customers. From purchase history to social media commentary, customer insights may be collected across multiple touchpoints. In addition, contact center metrics such as average handling time and first contact resolution provide data on how the customer experience is affected by service practices. Through close examination across channels, brands may use...
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