How can brands use big data effectively? With Shannon Lee

How can brands use big data effectively? With Shannon Lee

How can brands use big data effectively? With Shannon Lee

Robin Carey interviews Shannon Lee, principal at Precision Strategies, about how brands can use big data effectively.

By Vocalcom

5 Ways Facebook Messenger Enriches Customer Service

In April, Facebook took its popular Messenger app to a new level by unveiling a platform tailored specifically to brands wishing to enhance the customer experience. With Businesses on Messenger, brands can engage with the actively growing Messenger user base (currently at 900 million) for optimized and personalized customer service and sales acceleration. In addition to enabling live messaging with...
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