How can I craft a story for my brand using digital data? - With Shannon Lee

How can I craft a story for my brand using digital data? - With Shannon Lee

How can I craft a story for my brand using digital data? - With Shannon Lee

Shannon Lee, principal at Precision Strategies, talks with Robin Carey about how brands can craft a story using digital data.

By Vocalcom

How Can I Convert Social Media Followers into Customers?

Everyone wants to be popular. It can make a contact center social media manager blush to see how their fantastic Facebook posts and tweets are garnering the attention of customers and admirers throughout the social media stratosphere. But, instead of refreshing your e-mail every five minutes to see if your account has been Twitter verified, it’s important not to lose...
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