How can I craft a story for my brand using digital data? - With Shannon Lee

How can I craft a story for my brand using digital data? - With Shannon Lee

How can I craft a story for my brand using digital data? - With Shannon Lee

Shannon Lee, principal at Precision Strategies, talks with Robin Carey about how brands can craft a story using digital data.

By Vocalcom

5 Tips for Sales Agent Communications

The rise of omnichannel practices has undoubtedly increased pressure on brands to capitalize on every sales opportunity. With customers reaching out on channels as diverse as social media, messaging, and phone, sales agents are challenged to turn both potential and current customers into loyal advocates without sounding too aggressive. However, in this era of conversational commerce, customers welcome the chance...
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