How Do I: Use Address Integration in Microsoft Dynamics NAV 2015

How Do I: Use Address Integration in Microsoft Dynamics NAV 2015

How Do I: Use Address Integration in Microsoft Dynamics NAV 2015

This video demostrates how to use address integration in Microsoft Dynamics NAV 2015, Please visit our Getting Ready page here https://mbs.microsoft.com/partnersource/northamerica/readiness-training/readiness-training-news/GetReadyforMicrosoftDynamicsNAV

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How to Empower Contact Center Agents

The contact center is, without question, an intense environment. To keep agents organized and focused, managers may present them with a rigid protocol. However, good management is only part of ensuring agent success. Agent empowerment is equally essential, and that means giving agents a voice when establishing contact center practices. Listening to their customer experiences and allowing them some autonomy...
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