How Do I: Write Microsoft Dynamics NAV Load Tests Scenarios Using Visual Studio: Part 1

How Do I: Write Microsoft Dynamics NAV Load Tests Scenarios Using Visual Studio: Part 1

How Do I: Write Microsoft Dynamics NAV Load Tests Scenarios Using Visual Studio: Part 1

This video demonstrates how to write Microsoft Dynamics NAV load tests scenarios using visual studio. For more information, please visit our "GetReady page" located here https://mbs.microsoft.com/partnersource/northamerica/readiness-training/readiness-training-news/GetReadyforMicrosoftDynamicsNAV

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The Double A's of Customer Complaints: Acknowledge and Apologize

Understanding, sympathy, empathy and compassion – these are all valuable and necessary traits for a customer service rep; however, these emotions can easily get lost while interacting with a particularly rowdy customer. Even more, today’s call center interaction is much different than that of yesteryear, where it now involves multiple lines of communication, including social, Web and mobile. To ensure...
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