How mophie Extended Sales and Service with Force.com and Jitterbit

How mophie Extended Sales and Service with Force.com and Jitterbit

How mophie Extended Sales and Service with Force.com and Jitterbit

Join us as mophie’s Charles Mercadal shares how his company uses Force.com to streamline complex business processes across disparate enterprise systems. And Ilan Sehayak, CTO of Jitterbit will reveal how mophie was able to accelerate an ambitious international growth plan by connecting to external applications via Jitterbit. Seema Kumar, Senior Director, Salesforce, will show how mophie’s success is grounded in the Salesforce1 Platform, which has all the tools you need to accelerate complex business processes and integrate any database quickly.

By Vocalcom

Voice Channel Still Dominates in Customer Service

With the numerous channels used for customer service these days, one might question if the traditional voice channel will one day become obsolete. Do customers really want to call for service instead of sending a quick tweet? Wouldn't a short email or text message yield a quicker answer? Customer service efficiency on any of these channels depends on a brand's...
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