How to be a Successful Solo Salesforce Admin

How to be a Successful Solo Salesforce Admin

How to be a Successful Solo Salesforce Admin

So you are a Salesforce Admin, but you don't have any life support. The community is your only 911, and you don't have a developer or even coding experience. No problem! Join us as we take you through the best Practices of being a Single Salesforce Admin- how to manage your time, requests, and user adoption. Basic Level (Breakout Session)

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Empowering Customers With Empathy

No one wants to feel like just another number and, at the same time, everyone immediately feels better when they feel like they’re understood. Similarly, employees don’t want to be faceless and brushed aside, and this is of course infinitely true for the customers that they serve. In fact, according to a recent poll done by RightNow Customer Experience Impact...
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