How to run a SQL Profiler trace to capture events in Microsoft Dynamics SL 2015

How to run a SQL Profiler trace to capture events in Microsoft Dynamics SL 2015

How to run a SQL Profiler trace to capture events in Microsoft Dynamics SL 2015

This video describes how to run a SQL Server Profiler trace to capture events in Microsoft Dynamics SL 2015 https://mbs.microsoft.com/customersource/northamerica/SL/news-events/news/Microsoft-Dynamics-SL-2015-Launch-Portal

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Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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