How to run a SQL Profiler trace to capture events in Microsoft Dynamics SL 2015

How to run a SQL Profiler trace to capture events in Microsoft Dynamics SL 2015

How to run a SQL Profiler trace to capture events in Microsoft Dynamics SL 2015

This video describes how to run a SQL Server Profiler trace to capture events in Microsoft Dynamics SL 2015 https://mbs.microsoft.com/customersource/northamerica/SL/news-events/news/Microsoft-Dynamics-SL-2015-Launch-Portal

By Vocalcom

Can IVR Destroy the Customer Experience? Press 1 or "Say Hello to Visual IVR"

When customers reach out to contact centers for support, they want quick and efficient service. As more and more contact centers strive to implement automation into their customer service strategy, one excellent advance in contact center software has been the innovation of IVR, or interactive voice response. IVR is a telephony system that uses either speech-recognition or touch-tone technology to...
View Full Article