How to Setup a Salesforce Console

How to Setup a Salesforce Console

How to Setup a Salesforce Console

Learn how to set up a Salesforce console for support agents. The console lets agents see multiple customer records on one page in Salesforce.

By Vocalcom

Part 3 - Top Reasons Why Your Contact Center Needs the Cloud

Keeping up with the incoming calls to your call center can sometimes seem as difficult as getting animals to march in a parade. No matter what your service provider promised when you were being sold your system, the truth is that the system isn’t that reliable, customers are getting frustrated when their calls aren’t being answered promptly and, worst of...
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