How to Setup a Salesforce Console

How to Setup a Salesforce Console

How to Setup a Salesforce Console

Learn how to set up a Salesforce console for support agents. The console lets agents see multiple customer records on one page in Salesforce.

By Vocalcom

Three Things Your Telemarketing Agents Need to Be Doing - Or Else

It’s okay to admit it – the thought of a virtual service center providing more opportunity for mistakes instead of productivity has probably crossed your mind. After all, recent data shows that around $83 billion is lost each year by U.S. businesses and enterprises, and that poor customer service experiences are a big contributing factor to this. Don’t let this...
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