How to Setup a Salesforce Console

How to Setup a Salesforce Console

How to Setup a Salesforce Console

Learn how to set up a Salesforce console for support agents. The console lets agents see multiple customer records on one page in Salesforce.

By Vocalcom

Quick Tips for Keeping a Smile on Your Customer's Face

Every call center is swimming neck deep in a sea of customer engagement strategies, methods and approaches – some of which work better than others and some that don’t work at all. We all know that great customer service – supported by great call center software – is the foundation of any flourishing organization. Every manager or decision maker looking...
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