How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

Use a cross filter to find just the records you need in a report. Cross filters let you fine-tune your results by including or excluding records from related objects, without having to write formulas or code. Please leave a comment, and share the video if you found it helpful!

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How Do Predictive Dialers Work?

How does a predictive dialer work? This may seem like an overtly simple question – especially for those well versed in the call center or the outbound sales space – but for those of us who are a bit novice, an explanatory overview breaking down the technology is always welcome and helpful. In short, a predictive dialer is an automated...
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