How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

Use a cross filter to find just the records you need in a report. Cross filters let you fine-tune your results by including or excluding records from related objects, without having to write formulas or code. Please leave a comment, and share the video if you found it helpful!

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The Cloud Contact Center: Utilizing UCC

While the cloud contact center is great for providing agents and managers in disparaging locations access to information in an instant, it’s also vital for making sure that such information and data can be used to help expedite the consumer experience. Two tools that work in tandem with the cloud contact center to achieve these objectives are unified communications and...
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