How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

Use a cross filter to find just the records you need in a report. Cross filters let you fine-tune your results by including or excluding records from related objects, without having to write formulas or code. Please leave a comment, and share the video if you found it helpful!

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10 Tips for Exceptional Customer Service - Part 2

As described in our previous blog post, providing exceptional customer service means surpassing customer expectations. From embracing a proactive approach to engaging employees for better feedback, contact centers can better connect with their customers using a variety of different methods. Here are five more tips for delivering exceptional customer service. Empower your customers. Empower customers by giving them a full sense of...
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