ICMI Contact Center Expo & Conference 2015

ICMI Contact Center Expo & Conference 2015

ICMI Contact Center Expo & Conference 2015

Attendees share their experience

By Vocalcom

6 Ways to Enhance the Customer Sales Journey

It should come as no surprise that great customer experiences drive sales and long-term loyalty. According to Kissmetrics, 74% of customers have spent more with a brand because of a history of positive experiences. Winning customer loyalty is therefore all about providing a seamless experience that drives your customers to support your brand. Here are six ways to enhance the...
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