IEM Field Service - The Internet of Things and M2M

IEM Field Service - The Internet of Things and M2M

IEM Field Service - The Internet of Things and M2M

Gil Garcia, Director of Manufacturing Industries at Microsoft, talks with Krsi Brannock, Executive VP of Vertical Solutions, about how the Internet of Things can apply to field service. For more information, visit http://www.dynamicscafe.com/.

By Vocalcom

6 Ways Technology Can Enhance the Customer Experience

Giving customers a seamless experience is the rule these days, and technology is vital to making it possible. The challenge, however, lies in making each experience effortless as well, as technology that is poorly implemented or demands too much from the user can seriously compromise the experience. For this reason, many would argue that the answer is not just using...
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