IEM Field Service - The Internet of Things and M2M

IEM Field Service - The Internet of Things and M2M

IEM Field Service - The Internet of Things and M2M

Gil Garcia, Director of Manufacturing Industries at Microsoft, talks with Krsi Brannock, Executive VP of Vertical Solutions, about how the Internet of Things can apply to field service. For more information, visit http://www.dynamicscafe.com/.

By Vocalcom

What Are the Benefits of a Predictive Dialer?

In today’s omnichannel world, brands have many creative options for driving sales acceleration that were not always available in the past. Social media platforms, for example, have become ideal channels for customer engagement, effective for both service and targeted marketing campaigns. SMS may likewise be used for customer outreach, while live chat is effective for enticing a potential customer in...
View Full Article