Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

“Now when our colleagues look at analytical information to develop trends,” says Mary Kosita of global steel manufacturer The Timken Company, ”they are confident that the data underneath is correct, accurate, and timely.” Hear from Mary and her colleague Brice Bender how her company enhances data confidence using Accenture’s HR Audit and Compliance-as-a-service running on SAP HANA Cloud Platform, extension package for SuccessFactors.

By Vocalcom

Employ Live Agents: 45 Percent of Customers Will Thank You For It

Recent statistics have shown that almost half of customers prefer communicating with live agents as opposed to self-service. Why is this the case? Perhaps it’s because most customers feel that self-service is inadequate in some cases and, as such, options to speak with an agent in real-time – including live Web chat – are growing in popularity. For companies looking...
View Full Article