Improving Security Controls Within the Customer Journey

Improving Security Controls Within the Customer Journey

Improving Security Controls Within the Customer Journey

Forrester's Tyler Shields provides an example of how companies can improve their security controls within their customer journeys at Forrester's Technology Leadership Forum in Orlando.

By Vocalcom

Three Reasons You Need Hermes Cloud

Nestlé Waters Corporation, the number one global provider of bottled water, hydrates the world. Behind the scenes of its operations, however, the company requires help to successfully quench its customers’ call service needs. Erikli, the leading Turkish brand of Nestle Waters, was using Nortel Symposium before deciding to adopt Hermes.net by Vocalcom, a provider of hosted call center solutions and...
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