Industry Best Practices for World-Class Customer Success

Industry Best Practices for World-Class Customer Success

Industry Best Practices for World-Class Customer Success

How can a company achieve true customer success? Thomas Lah, one of the top analysts in the field, believes that customer success is not an organization, but a broad capability, and the supporting capabilities for customer success will be found in multiple organizations. Join us to learn three major takeaways for how you can facilitate success for your customers. All attendees will receive a copy of the book: B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship.

By Vocalcom

Vocalcom Ramps Up Westcon Group's Entrance into the Contact Center Market

Here at Vocalcom, we’re pleased to reveal our new partnership with Westcon Group, a value-added reseller (VAR) of category leading unified communications (UC), network infrastructure, data center and security solutions. Vocalcom hangs it hat on bringing today’s most disruptive and transformative call center solutions to market. Needless to say, we’re more than happy to reveal that Westcon resellers in North...
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