Insightly U 115: Outlook and Office 365

Insightly U 115: Outlook and Office 365

Insightly U 115: Outlook and Office 365

A short tutorial on how to use the Insightly Outlook App for Microsoft Office 365 and Outlook 2013.

By Vocalcom

Four Outbound Features Every Contact Center Needs to Have

Outbound contact center operations are undoubtedly trickier than inbound calling. Whereas customers voluntarily reach out to your company via inbound calling, your agents make the first point of interaction with the customer with an outbound approach. There are a number of critical elements that need to go into securing the success of your outbound call center campaign, including a mix...
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