Integrating Sales & Marketing: Extending Salesforce at Citrix

Integrating Sales & Marketing: Extending Salesforce at Citrix

Integrating Sales & Marketing: Extending Salesforce at Citrix

Salesforce, the customer success platform, gives sales teams the ability to access, share and collaborate on customer data. Learn how Citrix solves their data flow problem using MuleSoft to integrate Salesforce with marketing automation and marketing resource management applications.

By Vocalcom

Get to Work! Retain More Customers With This Simple Four Step Process

Call center interactions involve more than just having the ability to speak with customers. It also involves the ability to effectively answer inquiries, resolve concerns and consistently deliver valuable, top-quality performance. The importance of this is pretty self-explanatory; many customers will stop doing business with a company strictly due to a poor customer service experience. In fact, 89 percent of...
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