Intern Talk with Teresa Green, CEB’s Head of Global Talent Acquisition

Intern Talk with Teresa Green, CEB’s Head of Global Talent Acquisition

Intern Talk with Teresa Green, CEB’s Head of Global Talent Acquisition

A few interns got a chance to sit down with Teresa Green, CEB’s Head of Global Talent Acquisition, to learn more about her background and how she got to where she is today. Learn more at http://www.cebcareers.com.

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Helping Customers Help Themselves: The Benefits of Self-Service

Delivering excellent customer service has increasingly become a complex notion in our modern times. Customers have many channels through which to engage with brands, but this can be overwhelming and even harmful to business when omnichannel practices are not optimized for a great experience. Some customers may prefer speaking to a live agent for the reassurance of getting a problem...
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