Internet 2025: Can we keep it open and evolving?

Internet 2025: Can we keep it open and evolving?

Internet 2025: Can we keep it open and evolving?

Panelists: Vinton Cerf, Vice President and Chief Internet Evangelist, Google, Marconi Fellow (1998); Robert Kahn, Founder and CEO, Corporation for National Research Initiatives (CNRI), Marconi Fellow (1994); Joseph Kakande, Alcatel-Lucent Bell Labs, Marconi Society Paul Baran Young Scholar (2011); Leonard Kleinrock, Distinguished Professor, UCLA, Marconi Fellow (1986); Dan Kaufman, Director, Information Innovation Office, DARPA. Moderator: Ali Velshi, Host, Al Jazeera America

By Vocalcom

6 Tips for Measuring Customer Satisfaction

These days, delivering great customer experiences is both more possible and challenging than before. Omnichannel customer engagement enables brands to connect with customers through more touchpoints than ever. However, the sheer number of channels can also be overwhelming to companies and customers alike, and many brands may find optimization of their omnichannel strategy an ongoing process requiring constant adjustments. For...
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