Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Andy Main, Principal, Deloitte Digital, & Mike Meadows, VP, CTO, Eli Lilly and Company, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

10 Tips to Reduce Customer Churn: Part 2

As described in our previous blog post, brands nowadays must take proactive measures to satisfy customers and gain their long-term loyalty. To reduce customer churn, it's vital to focus on how the customer experience as a whole may be improved at various touchpoints. Here are five more tips to consider in order to reduce customer churn. Exceed customer expectations through...
View Full Article