Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Andy Main, Principal, Deloitte Digital, & Mike Meadows, VP, CTO, Eli Lilly and Company, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Prioritize Key Customers with Predictive Dialer Software

Customers are constantly bombarding companies with questions. We know that this is old news (it has been happening since the dawn of time). The notable difference is that today, customers require and demand this immediate customer service through more than one channel of communication. In fact, the number of companies handling more than 25 percent of customer service inquiries over...
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