Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Interview with Andy Main, Deloitte Digital, & Mike Meadows, Eli Lilly and Company

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Andy Main, Principal, Deloitte Digital, & Mike Meadows, VP, CTO, Eli Lilly and Company, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Telemarketing Agents: We Need to Talk

The history of telemarketing includes more than a few scripted conversations. This seemed fine in the 1960’s, when interaction was either about talking in person or occasionally over the phone, but in 2013, people are constantly communicating over e-mail, text, Facebook message, Twitter direct message and a host of other options. In fact, last year, 64 percent of B2B companies...
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