Interview with Cloudera

Interview with Cloudera

Interview with Cloudera

Interviewee: TJ Laher, Product Marketing, Cloudera Questions: - What does it mean to be a truly "customer-centric" organisation? - The management is typically concerned with the huge investment costs from Big Data. How should a firm believer of Big Data justify the ROI to their management?

By Vocalcom

What Drives Your Contact Center Engagement?

Wouldn’t it be nice if your business could reach out to customers anywhere, anytime and on any device? Due to growing social media and cutting edge technology, this is now very much possible. The Drive is just one of many call center solutions powered by Vocalcom that drives (no pun intended) our promise of delivering exceptional customer service. In a...
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