Interview with David Schmaier and Craig Ramsey, Vlocity Inc.

Interview with  David Schmaier and Craig Ramsey, Vlocity Inc.

Interview with David Schmaier and Craig Ramsey, Vlocity Inc.

Peter Coffee, VP for Strategic Research, Salesforce, speaks with David Schmaier, CEO, Vlocity Inc., and Craig Ramsey, Chairman, Vlocity Inc., during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Top Three Benefits of a Predictive Dialer

Calling a list of people can seem like a daunting task. There are hang-ups, long wait times, and some dial tones that neither end nor go to voicemail—they just leave you hanging. Long wait times can be a death knell for call centers if not properly managed. Agents need to maximize the amount of time that they are on the...
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