Interview with Laura Weidman Powers, Code2040

Interview with Laura Weidman Powers, Code2040

Interview with Laura Weidman Powers, Code2040

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Laura Weidman Powers, Co-Founder & CEO, Code2040, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Engaging Both Customers and Employees Using Social Media

As the cloud contact center market grows, so do the other areas of online presence that surround it. Namely, social media sites have long passed the point of being considered a fleeting fad. Now, social platforms are being integrated into everything about end user’s lives, from how they interact with their phones to how they shop to how they interact...
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