Interview with Nick Yarymovych, NTT Group, and Bob Pierce, Bunn-O-Matic

Interview with Nick Yarymovych, NTT Group, and Bob Pierce, Bunn-O-Matic

Interview with Nick Yarymovych, NTT Group, and Bob Pierce, Bunn-O-Matic

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Nick Yarymovych, SVP Global Consulting and Operations, NTT Group, and Bob Pierce, SVP Global Sales, Bunn-O-Matic, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Three Things Your Telemarketing Agents Need to Be Doing - Or Else

It’s okay to admit it – the thought of a virtual service center providing more opportunity for mistakes instead of productivity has probably crossed your mind. After all, recent data shows that around $83 billion is lost each year by U.S. businesses and enterprises, and that poor customer service experiences are a big contributing factor to this. Don’t let this...
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