Interview with Oracle

Interview with Oracle

Interview with Oracle

Interviewee: Will Griffith, Regional Director Marketing Cloud Asia, Oracle Questions: - What does it mean to be a truly "customer-centric" organisation? - What is your take on the increasing influence of Big Data in one’s marketing strategy? - Data privacy is a huge concern these days. What advice do you have for organisations to overcome the issue of data privacy while maintaining the ability to understand consumers' behaviours and preferences?

By Vocalcom

Digital Customer Service Could be Your Best Disaster Recovery Plan Yet

Vocalcom is a company that takes tremendous pride in our advancements made to the digital, hosted call center. We hang our hat on offering solutions that not only support mobile and social integration, but also guarantee your business’ uptime. We also know that disasters today are commonplace, and disaster recovery (DR) and business continuity (BC) plans are becoming standard for...
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