Intro to Insightly Lead Management

Intro to Insightly Lead Management

Intro to Insightly Lead Management

Lead Management is an important part of any sales process—it's a great way to keep track of someone you've talked to who might be interested in your products or services, but hasn't committed yet.

By Vocalcom

The Rising Dominance of Messaging Apps for Customer Service

Customer service practices are always evolving, often due to new technologies that simplify and enhance the customer experience. Yet, with the hot new trend of conversational commerce, familiar names are surfacing as prime channels for customer engagement. The development of chat bots for customer service is certainly a technological advancement, but the platforms that host them are anything but new....
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