Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

With joined reports, you create view different types of information in a single report. Our example will create open and closed opportunities and active support cases. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

The Importance of Survival Technologies in Customer Service

Perhaps the most important cornerstone of a functional and effective cloud contact center is the customer care aspect of the enterprise. After all, without properly serving the customer, there would be no contact center to manage in the first place. Thinking critically about this aspect of any business is necessary, just as the process of breaking the idea down into...
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