Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

With joined reports, you create view different types of information in a single report. Our example will create open and closed opportunities and active support cases. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

The Call Center is Here to Stay

When a customer has an urgent question or complaint, nothing is more irritating than reaching a voice recording, or in other words, being placed on hold. In fact, 79 percent of consumers prefer to speak to another person over the telephone over any other method of communication when trying to reach a customer service center. For this reason, phone support...
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