Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

With joined reports, you create view different types of information in a single report. Our example will create open and closed opportunities and active support cases. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

The Importance of Securing your Cloud Contact Center with a Reputable Service Provider

Threats against cloud-based providers are on the rise today, which has opened the floodgates for a similarly growing concern regarding data protection in the cloud. There’s no reason to worry, though, if your service provider is a long-lasting, credible, award-winning player in the game. There are dozens of questions you will have when assessing a security vendor whose job will...
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