Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

With joined reports, you create view different types of information in a single report. Our example will create open and closed opportunities and active support cases. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Digital vs. Humanized Customer Experience: Striking a Balance

Technology has transformed customer service as we know it, making it more possible than ever to resolve a problem on multiple channels with self-service options. Customers and contact centers alike are able to save time, agents increase productivity, brands drive sales, and customers are ideally satisfied with the wealth of customer service options at their disposal. But where exactly does...
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