Introducing Microsoft Edge: The New Windows 10 Browser

Introducing Microsoft Edge: The New Windows 10 Browser

Introducing Microsoft Edge: The New Windows 10 Browser

Microsoft Edge is the all-new Windows 10 browser built to give you a better web experience. Write directly on webpages and share your mark-ups with others. Read online articles free of distraction or use the offline reading feature for greater convenience. Microsoft Edge is the new browser that works the way you do.

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6 Essential Tips for Achieving First Contact Resolution

Timely customer service should always be a top priority for companies. However, acting swiftly without compromising quality, personalized customer service can indeed be a challenge. First contact resolution, or FCR, is an important metric for many contact centers as it indicates just how successfully customer cases are being resolved in a single interaction. Here are six tips for achieving FCR...
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