Introducing The Salesforce Console

Introducing The Salesforce Console

Introducing The Salesforce Console

Learn how you can use a Salesforce Cloud console to find and update records quickly in Salesforce.

By Vocalcom

5 Essential Tips for Measuring Customer Satisfaction

How can your brand measure customer satisfaction? With the numerous channels for customer engagement these days, it may seem a daunting task. Your brand may already rely on standard metrics such as customer satisfaction scores, however, a comprehensive look at your omnichannel practices and customers’ behavior can provide much deeper insights into their feelings. Here are five essential tips for...
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