Introducing The Salesforce Console

Introducing The Salesforce Console

Introducing The Salesforce Console

Learn how you can use a Salesforce Cloud console to find and update records quickly in Salesforce.

By Vocalcom

The Importance of Connected Devices in the Call Center

Just a few years ago, a connected device seemed to refer to when something was plugged into the wall. Today, it’s difficult to keep track of all the different ways that devices can connect to one another. From desktops to laptops and smartphones to tablets, it is predicted that 15 billion digital devices will be connected by 2020. This connectivity...
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