Introduction: A Journey to Media Server Enlightenment

Introduction: A Journey to Media Server Enlightenment

Introduction: A Journey to Media Server Enlightenment

Dialogic introduces a new web series by Dan Wolanski. He is going to inform and educate you on various topics surrounding the media server product that he supports. This will include overviews on developing, testing and deploying solutions on WebRTC, SIP, VOIP, REST, MSML, VXML, NETANN, JSR309, STUN, ICE, TURN etc... If you have a question or a topic that you would like see covered please comment or contact him via the social media sources below: Subscribe and you wont miss anything! http://www.youtube.com/subscription_center?add_user=dialogiccorp Follow Dialogic on Twitter https://twitter.com/Dialogic Follow Dan Wolanski on Twitter: https://twitter.com/Dan_Wolanski Visit the Dialogic Exchange Network for more information: http://www.dialogic.com/den/default.aspx Like us on Facebook https://www.facebook.com/DialogicInc Follow Dialogic on LinkedIn: http://www.linkedin.com/company/dialogic?trk=fc_badge Follow Dialogic on Google+: https://plus.google.com/s/Dialogic%2C%20Inc#s/Dialogic,%20Inc

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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